We care about the wellbeing of our patients and aim to provide the safest possible environment. As a result, we work hard to minimise any risks to you especially those that commonly cause harm to patients.
To reduce the risk of hospital-acquired infections being transmitted to our patients, the Perth Eye Hospital applies an infection-control, risk-management framework and system. This ensures the provision of a safe healthcare environment through the implementation of practices which minimise the risk of transmission of infectious agents. The measures implemented to reduce the potential of hospital-acquired infections include:
- A hand-hygiene program;
- The screening of patients on admission;
- The screening and monitoring of staff to reduce the potential of disease transmission;
- The use of gloves, gowns, and personal protective equipment to control transmission; and
- The appropriate sterilisation of all reusable instruments and equipment.
Hand Hygiene is the single most important factor in reducing hospital acquired infections. We can all play a major role in stopping the spread of infections. For more information on Hand Hygiene and how you can practice this at home click here.
The safe use of medicines is important too. Prior to giving you any medication we will want to check your details with you including if you have any allergies. We will partner with you and your carer and provide you with instructions on how to use your eye drops at home and if there are any other changes to your medications after your surgery.
Avoiding pressure injuries is particularly important during any stay in hospital so the staff will talk to you about your skin and ask about any painful areas, in particular if you have poor circulation or damaged skin. If you or your carer think your skin is at risk help the staff to check any areas and talk to us about your concerns.
We will also ask you whether or not you have had a fall recently and if you are at risk of falling we will ensure a number of additrional precautions are taken.
Communication is vital and you will find that you and your carer are included in knowing your plan of care, sharing it throughout your journey and reviewing it prior to you going home. We are committed to partnering with you and your carer to quickly act on changes in your condition.
How you can help us help you:
- Don’t be afraid to ask our staff members whether or not they have cleaned their hands;
- Wash your own hands carefully with soap and water or use the alcohol-based hand sanitiser provided for your use;
- Cover your mouth and nose with a tissue when you cough or sneeze (or sneeze into your elbow if you don’t have a tissue or handkerchief), and clean your hands afterwards;
- Report any infections you have had recently, especially if you’re still on antibiotics; and
- Inform us if the area around the drips, lines, tubes or drains inserted into your body become red, swollen or painful.
- Tell us if you think you may be at risk of developing a pressure injury of or falling over.
- Let us know if you notice anything different about yourself that worries you.
To see our most recent Patient Satisfaction Survey, click here.